Maintenance & Support

Production shouldn't keep you up at night.

Practical maintenance retainers for the sites and systems we ship — and for existing codebases we take over. Monitoring, fixes, small features, and technical on-call.

Service illustration

At a glance

Ideal for

Businesses running a production website or internal system without a full-time engineering team.

What it solves

Slow fixes, missing updates, no monitoring, and surprise outages nobody owns.

Response

Same-business-day response on retainer, with clear SLAs on critical incidents.

Starting from

$300 / month — scoped to your codebase and traffic.

What you get

What is included

Proactive monitoring

Uptime, error, and performance monitoring with real alerting — not just a dashboard.

Security & dependency updates

Framework, library, and platform updates handled on a regular cadence.

Bug fixes

Issues tracked, prioritized, and resolved inside the retainer without back-and-forth.

Small feature work

Content changes, small improvements, and copy updates without reopening scope every time.

Incident response

If something goes down, a senior engineer is on it — not a ticket queue.

Monthly report

Clear monthly summary of what was done, what's next, and what to watch.

Why us

Why put your site on a retainer

One predictable monthly cost

Budget-friendly retainer instead of surprise invoices every time something breaks.

Same team that built it

If we built it, we know it. If we didn't, we onboard properly before taking over.

No vendor lock-in

Your code, your repo, your hosting accounts. You can move at any time.

Room to grow

Start with maintenance, graduate to new features or a full rebuild when you're ready.

Currently accepting new engagements

Want a site or system you can stop worrying about?

Tell us what's in production today. We'll suggest a retainer tier and what to cover in the first month.

NDA-friendly · Written scope · Milestone-based payments

Trust and clarity

What buyers usually want clarified before this engagement.

Scope, timeline, communication, revisions, ownership, confidentiality, and support are handled before the project becomes vague.

What happens after inquiry?

A founder reviews the context, asks clarifying questions, then recommends discovery, quote guidance, support, or a written scope.

How is scope handled?

We turn goals into deliverables, assumptions, milestones, pricing, and responsibilities before build work starts.

How do updates work?

You get written progress, staging links, milestone reviews, and a clear owner for decisions and feedback.

How does pricing work?

Most projects use fixed milestones after discovery. Ongoing support uses retainers. Unclear work starts with scoping.

Best next step

Choose the next action for this service.

Move into the path that matches your intent: quote guidance, discovery, support, agency partnership, or a confidential discussion.

Request ongoing support

For live websites and systems that need updates, monitoring, fixes, and retained help.

Support path

Book a discovery call

For complex or unclear scopes where a founder-led conversation will save time.

Book a call

Request a software scope

For dashboards, internal tools, MVPs, automations, integrations, and workflow systems.

Scope software

Start a website project

For SaaS, B2B, service businesses, and premium brands that need a site buyers can trust.

Scope a website